Helping the Patient's Voice Be Heard in Medical Encounters

Both my daughter and I are of course thrilled with the outcome of today's meeting. We couldn't have done it without you -- I know that -- I tried. It is obviously important to both of us and we sincerely appreciate all the thought and effort you put into making the meeting successful for us. I especially appreciated your kindness with Gabriella and your patience with me and am grateful for the extra "hand-holding" you provided. If any of my friends need help like this, you can be sure I will send them to you with the most heartfelt recommendation. We can't thank you enough. --Soraya F.